Monday–Friday: 8:30 a.m.–5:30 p.m.
Saturday–Sunday: 10:00 a.m.–3:00 p.m.

Most of the tile displayed in our showroom is stocked on-site. Availability depends on the specific product, as some tiles are stored at our secondary warehouse and require a minimum of three business days to be transferred and prepared for pickup. Please ask a sales representative to confirm stock and lead time before placing your order.

We will notify you of any delays and provide an estimated restock date, or we can help you choose a similar in-stock product.

Our team can help estimate the amount of tile needed based on your project dimensions. Bring your measurements to the showroom for guidance, or use our online square-footage calculator when planning your order. We generally recommend adding 10% extra to account for cuts, waste, and future repairs.

Yes, natural variation in colour, pattern, and texture is common in tile and is part of what gives each installation its unique character. If you notice a variation that seems unusual or inconsistent with the product, please speak with our team before installation so we can review it with you.

Please contact us immediately to resolve any issues with your order.